Banker, Business

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To deliver on the Enterprise Direct value proposition by managing a portfolio of clients through the direct banking sales and service model (i.e. email, phone calls and other digital platforms available) for service and transactional solutioning as well as leveraging the existing branch footprint and relevant stakeholders.

Qualifications

First degree in any related field

Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
Minimum of 3-6 years' experience in sales and relationship management of clients and able to drive profitability and build relationships or leverage from client’s interactions and touch points. Proven successful track record in sales and service. Knowledge of the bank’s products, services and digital platforms.

Additional Information

Behavioural Competencies:

• Articulating Information
• Conveying Self-Confidence
• Interacting with People
• Producing Output
• Showing Composure
• Taking Action
• Team Working

Technical Competencies:

• Banking Process & Procedures
• Cross and Up-Selling
• Customer Understanding (Business Banking)
• Customer Understanding ( Consumer Banking)
• Process Governance
• Product Knowledge (Business Banking)
• Product Related Systems (Business Banking)