Job
Summary:
The Technician
(L4 Analysis) at d.light Solar is responsible for conducting in-depth diagnostics, troubleshooting, and
repairs of advanced solar energy products. This role focuses on identifying
root causes of product failures, implementing corrective actions, and
collaborating with cross-functional teams to enhance product reliability and
customer satisfaction.
Key
Responsibilities:
● Advanced Diagnostics & Repair:
o Perform comprehensive Level 4 analyses on returned or failed solar
products, including solar panels, batteries, inverters, and charge controllers.
o Utilize specialized tools and equipment to diagnose complex issues
at the component level.
● Root Cause Analysis (RCA):
o Investigate failure modes and implement corrective actions to
prevent recurrence.
o Document findings and collaborate with the engineering team to drive
product improvements.
● Process Improvement:
o Provide feedback to the manufacturing and design teams based on
analysis outcomes.
o Recommend enhancements to testing procedures and quality assurance
protocols.
● Training & Mentorship:
o Mentor junior technicians and provide training on advanced
diagnostic techniques.
o Share best practices and contribute to the development of technical
documentation.
Qualifications
& Experience:
● Education:
o Minimum of a Higher National Diploma (HND) or Bachelor's degree in
Electrical Engineering, Renewable Energy, or a related field.
● Experience:
o At least 5 years of hands-on experience in diagnosing and repairing
solar energy products or similar electronic devices.
o Proficiency in using diagnostic tools such as oscilloscopes, multi meters, and soldering equipment.
● Certifications:
o Relevant certifications in solar technology or electronics repair
are advantageous.
● Skills:
o Strong analytical and problem-solving abilities.
o Excellent communication skills, both written and verbal.