Site Reliability Engineer
SeamlessHR
Contract
On-site
Lagos, Nigeria
Installation & Maintenance
- Observability & Monitoring
- Enhance and expand our existing observability stack (Grafana, Prometheus, Tempo, Loki).
- Implement robust alerting mechanisms for logs, traces, and metrics to improve incident detection and response.
- Establish Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets.
- Automate dashboards and monitoring configurations for new services and infrastructure.
- Reliability & Resilience
- Drive reliability improvements across products by identifying weak points and implementing fault-tolerant designs.
- Run resiliency reviews and chaos testing to ensure systems can withstand failures.
- Partner with engineering teams to design for scalability, high availability, and disaster recovery.
- Incident Response & Postmortems
- Establish and refine incident management processes (on-call rotations, escalation policies, playbooks).
- Lead blameless postmortems, turning incidents into learning opportunities and systemic improvements.
- Automation & Tooling
- Develop automation around monitoring, logging, and alerting configurations.
- Implement self-service tools for developers to easily onboard new services into observability pipelines.
- Optimize costs of observability tools while maintaining coverage and depth.
- Collaboration & Enablement
- Work closely with software engineers, QA, DevOps, and product teams to embed observability into the development lifecycle.
- Mentor and guide teams on best practices for monitoring, instrumentation, and performance analysis.
- Foster a culture of proactive monitoring and continuous improvement.
- Proven experience as an SRE, DevOps Engineer, or in a similar role with a strong focus on observability and reliability.
- Hands-on experience with Grafana, Prometheus, Tempo, Loki, and OpenTelemetry (or similar observability stacks).
- Strong background in Linux systems, networking, and cloud platforms (AWS preferred).
- Proficiency in infrastructure-as-code tools (Terraform, CloudFormation, or similar).
- Solid programming/scripting skills (e.g., Python, Go, Bash).
- Experience setting up alerting and incident response workflows.
- Knowledge of CI/CD pipelines and modern software delivery practices.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and collaboration skills
- Experience with chaos engineering and resilience testing.
- Knowledge of distributed systems design and scaling.
- Familiarity with cost optimization strategies for observability and monitoring tools.
- Exposure to security monitoring and compliance requirements.