Team Lead, Platform & Product Management (Lifestyle & Events)

Job Grade: SBO

Reports to: Head, Mobility Business

Group: Mobility Business

Job Overview: This role plays a vital part in aligning product strategies with the bank's overarching mobility objectives, ensuring the delivery of impactful solutions that sustain a competitive edge and shared value in the Mobility Ecosystem.

Key Responsibilities

• Translate strategy into product roadmaps and delivery phases.
• Develop Business Requirement Documents (BRDs) for platforms and products.
• Document business objectives, requirements, and success criteria.
• Ensure alignment with commercial, operational, and regulatory requirements.
• Translate customer journeys into features, workflows, and product design.
• Embed customer experience in platform and product design.
• Act as interface between business, tech teams, and vendors.

Skills/Competencies

• Product lifecycle management
• Business process optimization
• Product Strategy & Roadmapping
• Customer Experience Analytics
• Project management tools
• Design thinking and problem solving
• Oral & Written communication
• Strong strategic orientation

Qualifications & Experience

• Bachelor’s degree in Business Administration, Economics, Data Science, or related disciplines.
• A Master’s degree or relevant professional certifications is highly preferred.
• Minimum of 5 years of relevant experience

Only shortlisted candidates will be contacted for interviews.