Perform work on high complexity equipment.
Technical degree or certifications related to equipment supported.
Able to train Level 1 and 2 technicians and lead a team of technicians.
Perform complex tasks and able to interface with C level executives.
Able to repair most field issues and troubleshoot, operate, repair and maintain medium complexity equipment.
Can provide training to end users and other techs on equipment. Certifications related to equipment supported for break fix.
Troubleshoot, operating and maintaining equipment during field dispatches.
Strong communication and customer service skills.
Can handle low complexity installs, moves, repairs, uninstalls, site survey, triage, vendor escort, rack and stack equipment, install/swap out network equipment including switches and routers.
Can read blueprints and drawings.
Install, terminate, label and test cabling related to telecom circuit demarcation extensions.
Perform the work in a professional manner.
Ability to place, connect and activate telephone devices.
Able to lift equipment weighing over 45 lbs.